Privacy policy.
This Privacy Policy explains how Compact Homes (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.compacthomes.com.au (the “Site”).
Personal Information We Collect
When you visit our Site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. Additionally, we collect data on the pages or products you view, the websites or search terms that led you to our Site, and your interactions with the Site. This automatically collected data is referred to as “Device Information.”
We gather Device Information using the following technologies:
Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.
Log Files: These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: Electronic files used to log information about how you browse the Site.
Additionally, when you attempt to make or complete a purchase through the Site, we collect certain personal information, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this as “Order Information.”
When we mention “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
How Do We Use Your Personal Information?
We use Order Information to:
Process your orders (including payment processing, shipping arrangements, and providing invoices or confirmations).
Communicate with you regarding your orders or inquiries.
Screen for potential risks or fraud.
Offer information or advertising about our products or services, consistent with your preferences.
We use Device Information to:
Monitor for potential risks and fraud, particularly using IP addresses.
Improve and optimize our Site (e.g., understanding customer browsing behavior and evaluating marketing efforts).
Sharing Your Personal Information
We share your Personal Information with third parties to help us provide services. For example, we use Wix to power our website. Read more about how Wix handles Personal Information on their website. We also use Google Analytics to better understand customer behavior—find out more about how Google uses Personal Information here and opt-out options here.
We may also share Personal Information to comply with legal obligations, such as responding to subpoenas or other lawful requests, or to protect our rights.
Behavioural Advertising
We may use your Personal Information for targeted advertising. For more details on how targeted advertising works, you can visit the NAI educational page.
To opt out of targeted advertising, use the links below:
Alternatively, visit the Digital Advertising Alliance’s opt-out portal.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we detect a “Do Not Track” signal from your browser.
Your Rights
If you are a resident of the European Union, you have the right to access, correct, update, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us at office@compacthomes.com.au.
Additionally, if you are a European resident, we process your data to fulfill contracts or pursue our legitimate business interests, and we may transfer your data outside of Europe.
Data Retention
We retain your Order Information for our records unless you ask us to delete it.
Changes
We may update this Privacy Policy occasionally to reflect changes in our practices, operations, or legal obligations.
Minors
The Site is not intended for use by individuals under the age of 18.
Contact Us
For more information about our privacy practices, or if you have questions or wish to make a complaint, please contact us by email at office@compacthomes.com.au or by mail at:
Compact Homes
21 Crombie Ave, Bundall 4217, QLD